Blue National Doctor and Hospital Finder App Reviews

This app is not as what I expected. I thought at least I can access my account on this app and manage the account some how. But after I downloaded, I found out there is NOTHING on the app ;(

"Just because we show you doctors doesnt mean they are in your network" Yes, because just what you should want your members to do in the event of possibly an emergency is to also have to put on their registrar hat and asks billing questions before seeking needed medical care. You are the plan, you know your members network, why cant your tools filter info as needed to the benefit of your member? We have a national push to reduce high cost medical visits and yet the brunt of that responsibility is somehow shifted to the member? Let your members focus on getting and staying well, and help them do that by using your revenue to remove barriers to care.

1) It does not have much substance 2) The one function it claims to have, does not work Apparently, I need to read the app description and reviews more often. And Highmark needs to find a new app creator.

I will be traveling in retirement and was advised by BCBS rep to get this app and wherever I go it will let me know who the participating providers are in that area. To test it I tried my area where my doctor is 2 miles from me. The app says there are 0 providers within 25 miles of me. This was helpful. -0- stars

When I try to find a doctor, the app just shows me an error and gives me an option to call in, to have someone find a doctor over the phone. Terrible app.

About as helpful as their insurance.

Like everyone else has said, the app simply returns an error and provides no information on doctors or facilities.

Had the exact same problem as every single person above me, received an error message. How has this been broken this long without anyone fixing it? Blue cross should be embarassed.

Every search i ran resulted in error message, useless app

Im forced to give it 1 star. The app doesnt work because of an internal error (some sort of behavior debugging issue?). Youre BCBS; how does a company this size not keep track of its app to make sure it is working properly?

When you need to find a provider quickly just save the frustration and call 411, because this app is a joke. Its seriously enough to make me look for another provider. Try searching for a partial business name or physician name = no results, try searching for whats wrong with you = no results, no results, no results. For a company the size of BC&BS this app is a joke, I hate using it and unfortunately I have had to a lot lately. They need to get serious about making a better app. I know its not medical-related but take notes or hire the developer that make the 1-800-contacts app, its one of the best Ive EVER used.

I have an FEP plan and it doesnt give the same results as the website. I was given one choice for labs and about five choices online. Neither worked to find a place for X-Rays.

The database here and online is whacked. You have to be a mind reader to filter by specialty. I tried "general" and "family" to find a primary physician; both returned a practice specialized in some kind of dentistry. But leaving the specialty field blank yields 200 results, none of which included doctors I know are BCBS in my area. Worthless.

This app is the worst. No matter what Doctor you type in it says no results. Not worth the time it takes to set it up.

Would be perfect if it actually listed any doctors. So I guess it is just a waste.

App is terribly slow, crashes, does not come up with results, totally useless.

Started a search for local providers. The search started and never ended. Watching the spinning circle was fun for the first 20 minutes though.

Searched Family Practice to see if the providers in a 25 mile radius of my Englewood, OH address. No providers found with BC/BS app. The app either does not work or the process to get the info from the app is not intuitive.

I live within two miles of a regional medical center with almost every specialty. This app could not find a single provider that we use regularly, to include the hospital.

Cant locate the in-network provider just 4 miles from my house. In fact, cant find ANY providers w/in 50 miles. Total waste. Dont bother.