The app seems to work, at least for me. I am a federal employee with FEP, and like a previous reviewer said, just entering the first three characters from my card got me going.
The search(es) all seemed to work, but in a few short seconds i was advised that there were "no providers" matching my search. Of course thats nonsense; there are literally dozens in the area. When i left the search box blank, and searched a 15 mile radius, i was presented with 4 or 5 items (a dermatologist, a GP, a rehab center, and quest diagnostics). Basically useless. I did not try the "urgent care" button, but expect it would give me hospitals and walk in clinics i could easily obtain using google maps.
I liked the ease of the app and its layout, but unless the database is updated to include ALL physicians in the BC/BC preferred provider book, its a waste of time. You would be cutting down your choice of available doctors to one or two, when in actuality, you could choose from dozens more. Dont waste your time with this unless radical updates are made.
Perfect solitaire about Blue National Doctor and Hospital Finder